Our duvets and pillows are all allergy-friendly.

Please contact the front desk, they will be glad to help you.

(see sauna bag)

Bathroom stool
We can provide a shower stool on request. Please inform the front desk staff if needed.

Bed linen
We are happy to change your bed linen daily on request. Please contact the reception staff.

Bicycle (for renting)
You will get the addresses of “rent-a-bike” at the reception.

You can settle your bill daily at the reception from 6.00 am to 10.00 pm or until 11.00 am on departure day.

The rich breakfast buffet is served in our Restaurant “Leib & Seele“ daily from 07.30 am to 10.30 am. You can choose your seat yourself. 

Bülow Bar
Our Bülow Bar open daily from 5 p.m. (seasonal changes possible) 

The check-out time is 11.00 am on the day of your departure.

The check-in time is from 3.00 pm on the day of your arrival.

The receptionists will be happy to inform you about religious services. All churches are situated close to our hotel and within walking distance.

You can find the current cinema programme in the daily Norderney morning while enjoying our breakfast or via the tile “Events and information Norderney” in your Suitepad.

Credit Cards
We accept the following credit cards: MasterCard, Visa Card and Maestro with Pin.

You can find the opening hours of emergency doctors at the front desk.

In a limited number of rooms, it is possible to take your four-legged family member with you. Please contact our reception staff for more information

For your comfort, the Inselhotel König is equipped with an elevator for you

Emergency Exits
All emergency exits are clearly marked and will allow you to leave the hotel quickly in case of an emergency. Please refer to the instructions on the back of your room door.


Norderney offers many opportunities for excursions. The reception staff will be happy to provide you with more information. You can also find initial suggestions in your digital guest directory via the tile “Events and information Norderney”

On request, we can provide a fan for your stay. Please feel free to contact the reception staff

Ferry timetables
Ferry schedules are available at the reception. (Changes can be found at the reception!) or can be found in your digital guest directory.

In case of fire, please inform the reception immediately. There are marked fire extinguishers on every floor. Every floor has immediate access to the ground floor from clearly marked stairwells. Please refer to the instructions on the back of your room door. Meeting points in case of evacuation: 

Inselhotel Koenig: at the fountain in front of the hotel 

Our cozy beer lounge „Fischerkate“ is open Monday to Thursday from 5 p.m. and Friday to Sunday from 1:00 p.m. (seasonal changes possible)

Our receptionists will be happy to help you to order flowers. Our housekeeping will supply a vase for your flowers. 

Fruit Basket
We will be happy to organise you a small selection of fruits for a little fee.

Besides our own gastronomically facilities there are a lot of other restaurants on this island. The receptionists will be happy to advice you. The receptionists will be happy to advice and inform you about the opening times for the different seasons.

German Railways
Information about train connections you will get at the front desk.

The 9-hole Dünengolfplatz can be reached in less than 30 minutes. Our hotel guests receive a 20% discount on the 18-hole green fee. Your personal green fee voucher and further information can be obtained from the reception staff.

Please contact the housekeeping or the reception. We will be happy to provide you with extra clothes hangers. 

Information about all sorts of things you will get from the friendly receptionists.

Internet Access
You have the opportunity to use our guest WiFi free of charge. Further information regarding access details can be obtained from reception.

Ironing Service
Please ask our housekeeping or the reception in case of need.

They are undesirable, but they belong to the daily image of the North Sea. In case of external combustions, please contact the emergency doctors or  the emergency pharmacies immediately.

Norderneys most beautiful jogging path is right outside our doorstep. Always along the beach you can be active.

Laundry Service
Please ask our housekeeping or the reception in case of need. But we ask you for your understanding that we assume no liability.

(see Safes)

In case you need a helping hand with your luggage, please contact the reception.

Lost and Found
Please hand lost properties out to the front desk and refer to the reception if you have lost something.

(see Newspaper)

Mail/ Messages
In-coming mail and personal messages are placed in your room-key pigeon hole at the front desk. Please bring mail you wish to send until 10.30 am to the reception desk.

All rooms are equipped with a minibar. The pricelist you will find in the folder on your desk.  

A small selection of local newspapers can be found at the reception. Another large selection of newspapers and magazines can be accessed digitally via the provider Share Magazines, both on your private mobile phone/tablet and via your digital guest directory via the “Share Magazines” tile

For special requests, we refer you to the nearest newsagent right next to our hotel.

Pharmacy/doctor, emergency services and consultation hours can be found from the reception staff or via your digital guest directory.

The receptionists will be happy to make photocopies for you. We charge EUR 0,20 per copy.

Please contact housekeeping or reception. We will be happy to provide you with extra pillows or a different kind of pillows.

“Please do not
Please hang the red „Do not disturb“ sign on the outside of your

door when you would like to be left alone.

All hotel rooms have various radio programs, which can be received via your TV or the Suitepad, your digital guest directory, via the “Radio” button.

Religious Services
(see Churches)

Restaurant “Leib & Seele”
We look forward to your visit to the restaurant “Leib & Seele“ We offer hot meals at lunchtime from 12:00-14:30. A small selection of dishes can be found in our afternoon menu from 2:30 p.m. to 5:00 p.m. The evening menu starts from 6:00 p.m. to 9:00 p.m. Our colleagues at the reception will be happy to take your table reservation. (seasonal deviations of opening hours possible)

Room cleaning
We clean your room daily. For the sake of the environment, it is possible for you to do without room cleaning. To do this, please hang the yellow card in front of the room door.

Room Service
We are happy to bring food and drinks to your room for a small fee. You will find a small menu of food in your digital guest directory. Breakfast must be ordered by 21.00 the evening before. 

If you have any further questions, please do not hesitate to contact the staff at the reception and the “Leib & Seele” restaurant. 

Phone number (internal) 120

Safe Deposit Boxes
There are safes in all rooms of the hotel for your valuables. You have to program the safe by yourself. For this reason we cannot assume liability for your valuable articles. You may deposit your items free of charge in the hotel safe deposit boxes at the reception. For this purpose we assume liability in case of loss or thievery. 

Our Sauna area is located on the first floor and is for our guests free of charge. The opening times you will find in front of the sauna or ask the reception. 

* Bio-Sauna* Rest and quiet room

* Steam-Sauna* Adventure Showers  

* Finish Sauna* Foot Basin for contrast baths

* unobservable balcony

Sauna Bag
For the use of our sauna you will find a black bag in your wardrobe with bathrobes, towels and slippers. It is also possible to buy the bag at reception for 12,00 € . Please request the help of the front desk staff.

Sewing Kit
You find a sewing kit in your room or you can get one for free at the reception desk. 

Shoe Shine Service
A shoe shine machine is located on every floor in front of the elevator. Also there is a shoe polish sponge in your room.

The main shopping streets are right next to our hotel: 

Strandstraße, Poststraße, Jann-Berghaus-Straße and Friedrichsstraße. 

Please contact the front desk staff.

Sight Seeing
Our receptionists will be happy to inform you about all the sightseeing points on our beautiful island.

Our hotel is a Non-Smoking hotel. So please be aware that smoking is not permitted inside the whole hotel including the rooms. You will find an extra smoking-area on the first floor. 

Solarium The solarium is located on the 1st floor opposite the elevator. You will need tanning bed tokens to use it. Please contact the reception for more information.  

You can get stamps from the employees of the reception.

Please order your taxi at least one day before your departure at the reception desk to avoid a long time of waiting. 

Our telephone system allows you to dial directly anywhere in the world. Please dial a “0” to get an outside line.

Our television system offers a wide range of channels. You can find the current TV program in your digital guest directory via the “TV” tile.

Theatre Tickets
The employees of the reception would be happy to inform you on the various theatre performances and can obtain tickets for you.

For a disposable razor or a toothbrush please ask the front desk.

If you like to have new towels, please throw them on the floor. If you like to use them again, for the sake of our environment, please put them back on the hanger.

Train Connections
Information about train connections is available at the reception.

Visitor’s Tax
You can pay your guest fee at one of the numerous vending machines on the island, in the conversation house or at our reception. Please have your boat ticket ready.

Wake-Up Service
We offer an alarm call service. Please order it at the front desk. 

Unfortunately, we cannot influence the weather, but you can get information about it at the reception or via your digital guest directory. Please select the tile “Events and information Norderney” and then the weather forecast.

Wool Blankets
Please ask the housekeeping or at the front desk for an extra wool blanket.

The Zip-Code for Norderney is “26548”. 

We look forward to your feedback!